Quick Answers

How long does shipping take?

Orders are typically processed within 1–2 business days. Standard shipping takes 5–12 business days depending on your location. For specific timelines, feel free to contact us at support@shard-realm.com.

What is your return policy?

We offer a 30-day return window for unused items in original packaging. Simply reach out to support@shard-realm.com to start your return. Refunds are processed within 5–7 business days after we receive your package.

Do you ship internationally?

Yes, we ship worldwide! International orders typically arrive within 7–15 business days. Shipping costs and duties vary by destination — our team at support@shard-realm.com can provide exact details for your region.

Are the products compatible with all devices?

Each product page includes full compatibility details. Most of our gadgets work with standard USB and Bluetooth interfaces. If you have a specific device question, write to support@shard-realm.com — we're happy to help you find the perfect match.

Can I track my order?

Absolutely! Once your order ships, you’ll receive a tracking number via email. You can use it to check real-time updates. If you don’t see it, just email support@shard-realm.com and we’ll resend it right away.